Terms & Conditions


As the Customer you understand and agree to the following Terms of purchase outlined to you below.

You are aware and have been advised that the base should be a FLAT AND LEVEL concrete OR Solid wood (Decking) base and accept that if you choose to use any other material or if the base is not flat and level that we Aardvark joinery are not liable for any movement within the building structure if deemed to be as a direct result of the base not being suitable. Assembly can be refused if the base is not deemed satisfactory (Please see delivery terms below for the action that will be taken if the base is deemed unsuitable).

In the case of BBQ huts, you agree that you have been made aware that the base will need to include a minimum of two 8” pipes but have been advised to use four 4” pipes leading into a central bucket shaped hole (CENTRAL TO THE BUILDING) around the size of a football to allow for airflow.

You are aware and have been advised that there should be a 30cm allowance on top of overall building measurements given including roof overhang and to enable you to keep up to the regular treatments as advised at least once every 12months. You understand that if you choose not to allow for this that any issues with the building as a direct result of this will not be the responsibility of ourselves Aardvark joinery and will result in the Guarantee being null and void. You have been made aware that the buildings DO NOT come treated and that it is your responsibility to treat the buildings as soon as possible after it is assembled to comply with the guarantee guidelines. YOU ARE ALSO AWARE THAT THE FLOOR FRAME IS TREATED AND HAVE BEEN ADVISED THAT AN OIL, SOLVANT or WAX BASED TREATMENT IS AND ADEQUATE TREATMENT FOR THE REST OF THE BUILDING. Our buildings come with tongue and groove walls, floor and roof, while this can help delay water ingress it cannot stop it 100% on its own. The building will need to be sealed with a HIGH-quality water repellent on all parts of the external structure in the groove’s edgings everywhere. Regarding the windows you will need to either add a thick layer of protection around the whole window or for added protection add silicone sealant around the unit this will help delay water ingress. For treatment of the Doors please be aware you will need to add a high quality water repellent to the internal and external sections of the doors as this should help towards reducing the expansion of the units, failure to do this can lead to high expansion and problems closing the doors if steps have not been taken to reduce the expansion risk the doors WILL NOT be covered under our guarantee. Please read our full terms and conditions prior to purchase as it states we cannot cover against water ingress under extreme weather conditions such as government warned storms, hurricanes and other acts of god. Wood is a natural product and will try to absorb moisture so anything you can do to help prevent this after assembly will help as there is only so much we can do at manufacture stage. Regular treatment of the wood is a must to prevent this is even the highest-grade treatments will wear off over time.

Regarding roofing material this can only protect so much just as with sheds and other garden buildings Felt and felt shingles may not withstand EXTREME weather conditions so may need replacing over time unfortunately we do not cover under ADVERSE weather conditions as described above so any damage done under government warned storms, Extreme winds, hurricanes etc will NOT be covered by Aardvark joinery as the guarantee only covers the building construction and manufacture and only covers faults due to a manufacturing fault and or assembly fault IF performed by our assembly team.

Wood is a natural product and will react to changes in temperature, when using heaters in buildings this will cause boards to expand and contract more than usual, therefore over time within the roof especially this will cause the roof felt to stretch and in some circumstances can incur small leaks. If this happens you will need to check for loose nails and clear silicon applied. For the interior you should only use Outdoor building approved paints DO NOT apply gloss to any part of the building, Gloss will prevent the wood from taking its natural course of drying out and cause greater occurrences of expansion and can lead to bowing of the wood in areas. Only use Paint or treatments that can let the wood breath when attending to the interior (with the exception of the doors as these should be sealed inside and out).

If the thermowood treatment is requested, you will need to treat the building with urgency once assembled with a high-quality Wood preserver AND water repellent. You are aware that if you have opted for the Thermo wood treatment, you will need to treat the building with a high quality water repellent AS SOON AS THE BUILDING IS ASSEMBLED it has been advised that a wax based water repellent is to be used. Thermo wood is dried in a kiln up to 200 degrees this is to add strength and stability as well as reduce expansion of contraction in the wood, however the wood is dried to 0% water retention which means as soon as the building is up it will try and naturally soak up water so the treatment MUST be applied straight away and to every exposed area of wood on the building especially the edges where the wood has been cut. Any buildings that a covered with a guarentee can be found on the reverse of the sales order invoice, standard panel buildings do not carry a guarentee unless the building is tanalised in which case the guarentees are outlined on the reverse of the sales order form if a guarentee is in place. 

You are aware that access for a Long wheelbase Flatbed truck is needed, and the delivery area is to be free of obstruction, If Delivery only (Flat pack) then the building will be left kerbside, in a driveway or front of property ONLY, delivery will be made by a one man team and WILL REQUIRE at least one person to help unload. If assembly has been chosen, we are aware we will need to allow for a two-man team to access the area where the building will be assembled. We accept that if the area is not clear or that the assembly site is not easily accessible that delivery can be abandoned or refused (Delivery and installation costs are NONE RE-FUNDABLE) and that one of three things will happen ;- 1.) The building will be left in a suitable easily accessible area and assembly will be carried out at a time when the area is safe and accessible, and a return charge will be applied (Deliveries within 50miles only).

2.) The building will be brought back, and Delivery will be charged for the return trip along with a charge for the delivery team to make a second attempt at delivery and assembly once the area is clear and safe. (Delivery Charges are NONE REFUNDABLE)

3.) The building will be left in a suitable easily accessible area and assembly will need to be carried out by the customer, all instructions will be left with the customer.

You are aware that the team WILL NOT deliver any product if the product must be delivered over any form of out building or any other building structures, the team WILL NOT deliver items through houses due to health and safety and insurance purposes. Due to the weight and length of some of the wood pieces there needs to be adequate space for them to manoeuvre these to the assembly area. IF THE AREA IS DEEMED TO BE UNSAFE DELIVERY AND ASSEMBLY CAN BE ABANDONED SHOULD THE TEAM NOT FEEL COMFORTABLE OR SAFE DOING SO. We Accept that if we have opted for delivery only that the wood will be kept covered and in a sheltered place before assembly and we have been advised to assemble as soon as possible after the item has been delivered (Wood is a natural product and will absorb moisture from the air and assembly is advised straightway). I Accept that All buildings when installed correctly will protect the building from rain and water ingress when also treated properly,

I understand that under the guarantee guidelines that buildings and roof coverings will not be covered under acts of nature including but not limited to earth movement IE Earthquakes, Storms (including but not limited to government warned storms or floods), Hurricanes etc.

To conform to the guarantee guidelines all branches, bushes and other obstacles must be moved away from direct contact to the building to avoid any leaf or tree sap getting onto the building and corroding the wood.

When assembled it is advisable to maintain regular airing out of the building via open windows or doors when possible to avoid the build up of condensation, alternatively using a small heater or de-humidifier will be adequate to prevent this. These buildings are airtight and with fluctuations in temperature will naturally develop condensation this is not uncommon with any building that is left locked up for long periods of time. Condensation may cause mould, so it is advisable to keep the building aired out and dry.

All Sheds and timber structures are intended for use as storage or summerhouse, buildings are not deemed to be used as sleeping accommodation. If a building such as a camping pod or large log cabin is going to used as sleeping accommodation the customer must acquire the correct planning permission before assembly and the correct change of use and complying themselves with the changes they have been granted. Any building that is within 1m of the boundary must be below 2.5m tall and no more than 15m square internally to comply, and over 1m from the boundary and between 15 and 30 square meter's internally will not need building regulations. Please see planning portal for a more in depth explanation and if you are planning on using the building for purposes of sleeping or living please seek correct permissions prior to ordering.

You understand all Buildings are the property of Aardvark joinery until such time as full payment has been made either via Cash, Card or bank transfer. Aardvark joinery reserves the right at any time to remove goods from site should payment not be received after all four forms of contact have been attempted by a member of the Aardvark joinery team, Call, Text, Email and post. FULL PAYMENT IS TO BE MADE THE DAY BEFORE DELIVERY AT THE LATEST, IF PAYMENT IS NOT RECEIVED THEN THE DELIVERY DATE WILL BE POSPONED UNTIL FULL PAYMENT HAS BEEN MADE.

Terms of website use

Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site. Reliance On Information Posted & Disclaimer the materials contained on our site are provided for general information purposes only and do not claim to be or constitute legal or other professional advice and shall not be relied upon as such. We do not accept any responsibility for any loss which may arise from accessing or reliance on the information on this site and to the fullest extent permitted by English law, we exclude all liability for loss or damages direct or indirect arising from use of this site. Information about us Aardvark joinery is a site operated by aardvark joinery ("We"); we are a small run business registered in England and ,Our registered office is aardvark joinery, Wakefield road, Barnsley, S71 1PA .

Accessing our site

Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period. Intellectual property rights We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors. If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Our site changes regularly

We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material. Our liability The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, and third parties connected to us hereby expressly exclude:

• All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

• Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:

• loss of income or revenue;

• loss of business;

• loss of profits or contracts;

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• loss of data;

• loss of goodwill;

• wasted management or office time; and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above. This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

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You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

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Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. When accessing a site via our website we advise you check their terms of use and privacy policies to ensure compliance and determine how they may use your information.

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Trade marks

Aardvark joinery is a UK registered trade mark aardvark joinery. Variations We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

Your concerns

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